Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: December 15, 2024

Overview

Shakarii B.V. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect the following personal information:

  • • Name and contact information (email, phone, address)
  • • Payment information (processed securely by third-party providers)
  • • Account credentials and preferences
  • • Customer service communications
  • • Product reviews and feedback

Usage Information

We automatically collect certain information about your device and usage:

  • • IP address and browser type
  • • Pages visited and time spent on our site
  • • Referring website and search terms
  • • Device information and operating system
  • • Cookies and similar tracking technologies

Marketing Information

With your consent, we may collect:

  • • Email marketing preferences
  • • Social media interactions
  • • Event attendance and participation
  • • Survey responses and feedback

How We Use Your Information

Service Provision

  • • Process orders and payments
  • • Deliver products and services
  • • Provide customer support
  • • Manage your account
  • • Send order confirmations

Communication

  • • Send marketing communications
  • • Provide product updates
  • • Respond to inquiries
  • • Send administrative notices
  • • Conduct surveys

Improvement

  • • Analyze website usage
  • • Improve our products
  • • Personalize experiences
  • • Conduct research
  • • Optimize performance

Legal Compliance

  • • Comply with legal obligations
  • • Prevent fraud and abuse
  • • Enforce our terms
  • • Protect our rights
  • • Resolve disputes

Information Sharing and Disclosure

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing platforms.

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Your Rights and Choices

Under GDPR and other applicable privacy laws, you have the following rights:

Access and Portability

Request access to your personal data and receive a copy in a portable format.

Rectification

Request correction of inaccurate or incomplete personal data.

Erasure

Request deletion of your personal data under certain circumstances.

Restriction

Request restriction of processing under certain circumstances.

Objection

Object to processing based on legitimate interests or for marketing purposes.

Consent Withdrawal

Withdraw consent for processing at any time.

To exercise these rights, contact us through our form. We will respond within 30 days.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

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Encryption

All data transmitted is encrypted using SSL/TLS protocols

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Access Controls

Strict access controls limit who can view your information

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Regular Audits

Regular security audits and vulnerability assessments

Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings.

Essential Cookies

Required for website functionality and cannot be disabled.

Analytics Cookies

Help us understand how visitors interact with our website.

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Privacy Officer

Contact: Use our contact form

Phone: +31 20 123 4567

Response time: 48 hours

Mailing Address

Shakarii B.V.
Attn: Privacy Officer
1012 AB Amsterdam
The Netherlands